Terms & Conditions

1. About these Terms

These Terms govern access to and use of guardemar.com. By using the website, you agree to use it lawfully and in accordance with these Terms. They are website terms of use, not the complete contract for property-care services.

2. About Guardemar

The website is operated by Ownizo Unipessoal Lda, NIPC 517169029, with its registered office at Avenida do Atlântico 16, Escritório 5.07, 1990-019 Lisboa, Portugal, trading under the commercial brand GUARDEMAR. Contact: info@guardemar.com or +351 928 226 570.

3. Use of this website

You may browse the website and use its information for legitimate personal or business purposes connected with considering Guardemar’s services. You are responsible for ensuring that anyone who accesses the site through your connection understands these Terms.

4. Website information

We aim to keep the website clear and current, but general content may not reflect every property, location or circumstance. Information displayed on this website is provided for general information and commercial presentation purposes and should not be treated as technical, legal, financial or property-specific professional advice.

5. Services and quotations

Website content, service descriptions, form submissions and prices do not themselves create a service contract. A Guardemar property-care service only begins once the applicable scope, property, frequency, price and other service conditions have been agreed between Guardemar and the customer.

Quotations may be property-specific. Availability depends on location, access, property characteristics, capacity and the requested work. A submitted enquiry is an invitation to discuss services and does not oblige either party to enter into a contract.

6. Prices

Prices shown are indicative starting prices and may vary according to property type, location, size, access requirements and scope of service. Additional visits, coordination or other agreed services may carry additional charges. Applicable taxes will be confirmed in the quotation or service agreement. Website prices may be updated without changing an existing signed agreement.

7. Property inspections

Guardemar property inspections are visual, non-invasive condition observations carried out within the agreed scope and access available at the time. Their value is to identify visible signs, changes and anomalies and report them so the owner can consider appropriate action.

8. Third-party contractors

Where requested or agreed, Guardemar may coordinate access to independent contractors. Specialist work remains the responsibility of the appropriately qualified contractor, including the contractor’s methods, technical advice, quotations and workmanship. Guardemar remains responsible for carrying out its own agreed coordination obligations with reasonable care; responsibility for any particular issue depends on the facts and applicable law.

9. No technical survey

Unless specifically agreed otherwise, Guardemar inspections are not building surveys, structural inspections, electrical certification, gas certification, plumbing certification, pool safety certification, engineering inspections, pest surveys or professional valuations. Guardemar does not hold the service out as regulated technical work.

10. Inspection limitations

A visual visit cannot guarantee detection of concealed defects, hidden leaks, defects that are not visible at the time of inspection or latent structural problems. Conditions may also change after a visit. These limitations do not remove the practical value of regular observations and prompt reporting.

11. Intellectual property

The GUARDEMAR name, brand, logos, website design, text, photography, inspection-checklist presentation, reports and other site materials belong to Ownizo Unipessoal Lda or are used under licence, unless stated otherwise. You may view and print reasonable extracts for personal, non-commercial use. You may link normally to public pages. You must not reproduce or commercially exploit a substantial part of the materials without permission.

12. Website availability

We may update, suspend or withdraw parts of the website for maintenance, security or business reasons. We do not guarantee uninterrupted availability, but we take reasonable steps to maintain a reliable website.

13. External links

Links to external websites and communication platforms are provided for convenience. Guardemar does not control their content, availability or privacy practices and is not responsible for endorsing every statement on a linked service.

14. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including mandatory consumer rights. To the extent permitted by law, Guardemar is not responsible for loss caused solely by reliance on general website information instead of obtaining property-specific advice or an agreed service, or by events outside reasonable control. Any liability connected with contracted services is governed primarily by the applicable service agreement and mandatory law.

15. Prohibited use

• Do not use the website unlawfully, fraudulently or to harm others.
• Do not attempt to gain unauthorised access to the website, hosting or connected systems.
• Do not introduce malicious code, overload the service, scrape it abusively or interfere with normal operation.
• Do not impersonate Guardemar or misuse its name, brand or content.

16. Privacy and cookies

Personal data is handled as described in the Privacy Policy. The Cookie Policy explains the current browser storage, technology categories and how to change cookie preferences.

17. Changes to the website and Terms

We may update the website and these Terms to reflect service, legal or operational changes. The last-updated date identifies the current version. Changes do not retrospectively alter an existing signed customer agreement unless that agreement and applicable law permit it.

18. Governing law and jurisdiction

These Terms are governed by Portuguese law. Nothing in these Terms limits any mandatory rights or jurisdiction protections available to consumers under applicable law. Any dispute should first be raised with Guardemar so the parties can try to resolve it appropriately.

19. Contact

Questions about the website or these Terms can be sent to info@guardemar.com, telephoned to +351 928 226 570, or posted to the registered office at Avenida do Atlântico 16, Escritório 5.07, 1990-019 Lisboa, Portugal. Operational correspondence may also be directed to GUARDEMAR, Lagos, Algarve, Portugal.