What we can arrange
Key holding, contractor access, arrival preparation, handover and post-weather checks. Optional services sit outside the monthly plans.
The management relationship is the plan. These pages explain a single job inside it.
Second-home management is the service. An inspection is how we see the property. The guides below are for one specific need: keys, a trade visit, an arrival, a handover or weather.
Guardemar coordinates cleaning, gardening, pool maintenance and regulated trades. We pass you the quote. We do not approve it unless you have said so, and we do not certify the work.
First property assessment
Tell us about your property and the level of care you need. We'll arrange a practical first conversation.
Detailed service guides
Controlled key holding, authorised property access and visit records for second homes across the Western Algarve.
Vacant property inspectionsScheduled visual inspections and photo reports for vacant villas, apartments and second homes in the Western Algarve.
Holiday home checksDocumented holiday-home checks covering access, leaks, humidity, electrics, pool, garden and visible property condition.
Property handoverProperty handover support, access records, inventory photography and a practical care baseline for overseas owners.
Arrival preparationPre-arrival property checks and practical coordination for owners returning to a second home in the Western Algarve.
Post-weather checksPost-weather visual checks for shutters, exterior areas, drainage, pools and gardens, subject to safe access and availability.
Contractor accessAuthorised contractor access, attendance records and visible follow-up for overseas property owners in the Western Algarve.
Additional services
These optional services sit outside the CARE, CARE+ and COMPLETE plans. They can be arranged when a particular need arises. Third-party costs are separate.
Cleaning, access, outdoor follow-up and weather checks arranged when the home needs more than the scheduled visit.
Guardemar can arrange an extraordinary professional deep clean — before an arrival, after a stay, or when the property needs additional attention. The cleaning is carried out by an external provider coordinated by Guardemar.
Collection, professional laundering and return of bed linen and towels through an external laundry provider, so they can be ready when you return. The laundry provider’s charge is separate from the Guardemar fee.
When a technician or contractor needs access while you are away, Guardemar can attend, provide authorised access and remain present during the agreed visit. This is attendance and access coordination, not technical supervision, certification or a guarantee of the contractor’s work.
Guardemar can attend the property to receive an agreed delivery and provide access for installation where required, so you do not need to travel simply to meet a delivery or installation team. Guardemar does not certify installation quality or assume technical responsibility for the supplier’s work.
At your request, Guardemar can make an additional visit after a pool, garden or similar contractor has attended, and provide a visual update on the apparent condition of the property and the area concerned. This is a visual follow-up, not a technical inspection, certification or guarantee of workmanship.
An extraordinary visual property check after a significant storm, heavy rainfall or other relevant weather event, with an update on visible conditions. This can be useful when the next scheduled inspection is still some time away. It is not a structural survey, engineering assessment or a guarantee that concealed damage will be identified.
Practical extra help between visits, from correspondence and keys to an extraordinary call-out.
Stay on top of important correspondence while you are away. During scheduled Guardemar visits, mail received at the property can be collected and, where requested, securely photographed or scanned for remote review. Originals can be retained, and forwarding can be arranged on request. Correspondence is not opened as a matter of routine, and collection takes place with scheduled attendance unless otherwise agreed.
Agreed visual checks of a vehicle left at the property and, where specifically agreed and legally and operationally permitted, basic measures intended to help keep it ready for your return. This does not include mechanical maintenance, repairs, roadworthiness, a guaranteed battery condition, or moving the vehicle unless separately and expressly approved.
Guardemar can arrange an extraordinary key handover or collection for a person specifically authorised by the property owner, when access needs to be provided or recovered and you are not in Portugal.
When something at the property cannot reasonably wait for the next scheduled visit, Guardemar may provide an extraordinary call-out, subject to availability and the nature of the situation. This is not 24-hour cover, an emergency-services response, guaranteed attendance or a technical repair.
Arrangements that make the journey and the first hours in the house more straightforward.
Send Guardemar a shopping list before you travel and the essentials can be waiting when you arrive. Quantities, preferred brands, acceptable alternatives and special instructions can be included. The Guardemar service fee is charged separately. The cost of your shopping will be handled through the Guardemar client account.
Guardemar can arrange an airport transfer with an independent transport provider, between the airport and your property or from the property back to the airport. Guardemar coordinates the booking; it is not the transport operator. The fare is charged separately from the Guardemar fee.
